Live plants
Live plants may be returned within 5 days of delivery if a plant arrives damaged or in poor health. Proof of purchase is required. Natural variation in color, size, shape, or form is expected and is not considered damage.
Shipping & returns policy.
Effective September 25, 2026
This policy explains delivery, return, damage, cancellation, and final-sale terms for BOLÍSHEE botanical products.
Questions about this policy? Email us at boliishee@gmail.com
Dried floral products
Dried floral pieces are naturally delicate and may vary in color, shape, and texture. If a dried floral product arrives damaged, contact us promptly with your order information and photographs so we can review the concern.
Local delivery
Live plants and selected botanical pieces are available for local delivery. Delivery fees are based on distance and shown at checkout. Delivery timing is arranged with the customer, and delivery fees are non-refundable after delivery has begun or been completed.
Damaged items
Please contact BOLÍSHEE within 48 hours of delivery if an item arrives damaged. Include your order information and clear photographs of the item and packaging. We will review the concern and, when appropriate, arrange a replacement, repair, or refund.
Cancellations
Cancellation requests should be sent as soon as possible. An order may not be eligible for cancellation after preparation has begun or after it has been scheduled for delivery. If a cancellation is approved, eligible amounts will be refunded through the original payment method.
Final-sale items
Items clearly marked final sale are not eligible for return or exchange, except when an item arrives damaged or where otherwise required by law. Please review the product details before purchasing and contact us with any questions.